Orders will be processed and dispatched within 24 hours except during sales periods where it may take up to 48 hours. Please note estimated delivery times are to be used as a guide only, and do not take into account possible delays.
Any delays after dispatch are out of our control; at this point the shipping company is wholly responsible. Any issues or delays will need to be followed up with the respective shipping company.
Returns and exchanges:
Due to the nature of our products we do not accept returns or exchanges.
If there are any problems with your order please contact us.
We gladly accept order cancellations within 3 hours providing the item has not yet been dispatched.
Customs and import taxes:
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.